Welcome

Welcome to Subtle Acts!

All of the items listed have been designed and made by me. Any imperfections to an item are considered part of its character.

I will ship each order as soon as possible, usually within 5 to 7 business days. Custom orders may take longer to ship depending on the order. Holiday shipping times may be up to 5 business days after ordering.

I use the most cost-efficient materials and methods to ship this order to you, but will never skimp on protecting what I have worked hard to create for you. I want your order to arrive safe and sound to you. If you require certain packaging, please leave instructions in the Notes to Seller box at the time of your order.

Item(s) must be returned within 7 days after you received your purchase. It must also be in its original condition. Due to their nature, custom orders cannot be returned. I want you to be happy with your order, so please, pretty please, contact me as soon as possible if you are not happy.

Please note that I reserve the right to cancel an order for any reason. Should an order be cancelled, you will be notified within 24 hours of your purchase and your payment will be fully refunded.

Please feel free to contact me through Etsy or via email at subtleacts@gmail.com if you have any questions regarding my policies. I promise to answer your question as quickly as possible.

Payments

PAYMENT
Subtle Acts accepts payment through Paypal, a safe and secure system that accepts major credit cards. Subtle Acts also accepts major credit cards through Etsy's direct checkout as well as Etsy gift cards.

CANCELLATION
Please note that Subtle Acts reserves the right to cancel an order for any reason. Should an order be cancelled, you will be notified within 24 hours of your purchase and your payment will be fully refunded.

Shipping

Subtle Acts ships order out within 5 to7 business days of the date of purchase. During the holiday shopping season, orders will ship out within 7 business days unless otherwise agreed between the buyer and Subtle Acts. Shipping times for custom orders may vary, but an expected shipping time will be arranged at the time of the order.

INTERNATIONAL SHIPPING
Subtle Acts ships internationally. Prices for shipping are listed for with each item. Subtle Acts is not responsible for any associated tariffs that may be placed on international orders. Delivery times for international orders are difficult to estimate as packages have a lot of little places they have to stop before making their way to you.

Refunds

Item(s) must be returned within 7 days after you received your purchase. It must also be in its original condition. Due to their nature, custom orders cannot be returned. I want you to be happy with your order, so please, pretty please, contact me as soon as possible if you are not happy.

Subtle Acts is not responsible for any loss of or damage to items.

Additional

Please let me know if you would like an estimate on a custom order.

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